This policy explains how personal data that we might collect from you or that you might provide to us is processed by us.


‘Personal Data” means any information provided to us by you which relates to living individuals who can be identified from that information or from that information combined with other details in (or likely to come into) the possession of Daifuku Logan Ltd.   


We explain how we deal with information about our employees in a separate Data Protection Policy set out in the Employee Handbook which applies to all of our employees.




We may collect and process the following information about you:


  • Information that you provide by filling in forms for us such as job application forms, supplier questionnaires or the contact form on our website;
  • Information contained in brochures or quotes or communications submitted to us offering your business or services;
  • Information that you provide or which we collect from you for use in delivering our projects such as personal details required for airport security or site passes, work permits or visas, logistics deliveries and shipping and health and safety files;
  • Information provided when you correspond with us or visit our premises; and
  • Information obtained through the use of cookies on our website.


We will not collect from you any personal data which is not necessary for the purpose for which the information is collected.


We will normally only collect basic personal data about you such as your name, e-mail address, telephone contact numbers, your business type, work address, job title and details of your relevant qualifications or trade credentials.   If you are to do work for us in a personal capacity then we will also need details of your bank account and we may require financial references. 


We will not normally collect from you any special categories of data such as personal data about your racial or ethnic origin, political opinions, religious beliefs, trade union membership, sexual orientation or information about your health.  Where such information is required, this will be done through a confidential process and you will be asked to complete a form of consent telling you exactly what information you must provide, why you must provide it and what we will do with it.  




We will process your personal data:


  • If it is necessary for us to perform a contract with you:
    • to take steps at your request prior to entering into it;
    • to decide whether or not to enter into the contract with you;
    • to manage and perform the contract; and
    • to update our records or to contact you.


  • If it is necessary for our own legitimate interests.  For example:
    • for good governance, accounting and managing or auditing our business operations;
    • to carry out a credit or financial search of you or your business; and
    • to send you marketing communications or details of opportunities to do business with us.


  • If it is necessary to comply with a legal obligation.  For example:
    • If you exercise your rights under data protection law and make requests;
    • For compliance with legal and regulatory requirements and related disclosures;
    • For the establishment and defence of legal rights; and
    • To verify your identity and make checks for fraud prevention or anti-money laundering measures.


  • Based on your consent. For example:
    • If you request us to disclose your personal data to other people or organisations; To send you marketing communications if we have asked for your consent to this; and
    • If we issue a press release with news about our business or place a press release or a report about our business on our website or in our brochures and you have consented to this. 


We will use the information you provided to us for the purpose for which it was provided to us at the time it was provided.  For example, we might use it to respond to your enquiries about employment with us or you may have submitted details of a quotation for work for a particular customer or potential customer of ours which we will forward to the customer or potential customer as part of a bid for project work. 


We will not process your personal data for any use other than the purpose for which it was provided unless you have consented to the use or it is necessary for us to comply with a legal obligation.


We will use your information for the purposes of our business.  This may be to enter into contracts with you for the use your services or to offer your services to our customers or potential customers in tenders we submit for project work.  We will use your personal information to communicate with you about current work or work opportunities and also to pay you for work you do.




Where you have provided your personal details to us because you are a customer or supplier, we may use your contact details to send you news or details about our business and products.   If at any time you decide you do not wish to receive such details then please let us know by contacting marketing@daifuku-logan.com.   

We have in place in our organisation various different technical and organisational measures to protect the personal data we hold against accidental or unauthorised use, destruction, loss, damage, alteration or disclosure.  We use various security programmes and procedures to ensure that unauthorised persons do not have access to the personal data or to any equipment used to process the Personal Data.


We take steps to ensure that our employees, agents, partners and sub-contractors comply with the procedures and policies we have in place whenever they are processing personal data.



  • Our employees and others we have employed to carry out services for us.  They will only be permitted to use your information for the purpose of carrying out those services for us;


  • We may share your information with any member of the Daifuku Group who will use it in accordance with this policy;
  • Our legal and professional advisers including our auditors;
  • Credit reference agencies or debt collection agencies;
  • Government bodies and agencies in the UK or overseas;
  • Our insurers where necessary for us to obtain cover for the purposes of our business;
  • To customers, potential customers and suppliers both inside and outside the European Economic Area.  This will only be done for the purposes of compliance with a contract we have entered into or where we are trying to win business which we consider to be a legitimate interest.  We only forward to customers, potential customers and suppliers information which you have provided for that purpose;
  • To third parties if we are under a duty to disclose or share the personal data in order to comply with a court order or a legal or regulatory requirement;
  • To third parties for the issue of airport security or site passes, visas or work permits or for the carrying out of logistics services or other requirements for the purposes of our business projects:
  • To Microsoft and associated companies for the provision of cloud services for our computer servers


We do not collect personal data for dissemination or sale to third parties for marketing purposes.


We do not use your personal data in relation to automated decision making. 





Once we have received your information it will be stored at our premises in the UK or France and may be entered on our electronic systems.  Strict procedures will be used to try to prevent unauthorised access.


The personal data you submit to us will be retained for as long as it is required for the purposes for which it was collected or as required by law. 


Our contracts often require us to retain information about subcontractors and their work for a number of years after the work has been completed in case there are any problems.  Upon completion of a project all personal data contained in our project files will be archived and securely stored.


We will retain your personal data for as long as you might legally bring claims against us.


Where personal data is retained we do not assume responsibility for verifying the on-going accuracy of the content of the personal data.  When practically possible we will request updated information periodically.




The Data Protection Legislation gives you the right to access information held about you.  To obtain a copy of the personal data we hold about you, please send a written request to the HR Manager, Daifuku Logan Ltd, Sutton Road, Hull, HU70DR, England.   This will usually be free of charge and we will respond to you within one month.




The Data Protection Legislation gives you various rights regarding the use of your personal data:


  • You have the right to be informed about our processing of your personal data.
  • You have the right to make us correct any data we hold which is inaccurate or to make us complete any personal data we hold which is incomplete.
  • You have the right to have your personal data erased if it is no longer necessary for us to hold it or if we have no legal grounds for processing your data (the “right to be forgotten”). 
  • You may also request deletion of your data if it was only being processed as a result of your consent and you withdraw your consent to it. 
  • You have the right for certain data you provided to us to be provided to you in a structured and commonly used electronic format (eg Microsoft word or excel) so that you can move, copy or transfer this data easily to another data controller and you can request us to transmit this directly to another organisation if it is practical for us to do so.
  • You have the right to raise objections to the processing of your personal data, but please note this is not a blanket right to insist that we cease all processing.
  • You have the right to restrict the processing of your personal data in certain circumstances such as if you have contested the accuracy of the data or objected to its processing, in which case processing will be restricted until we can verify the accuracy or determine whether our use of it is legitimate.   
  • The right to request access to any of your personal data that we process.


You can exercise these rights at any time by writing to the HR Manager, Daifuku Logan Ltd, Sutton Road, Hull, HU7 0DR, England.  We will advise you of the action we take in response to your request.




If you are not happy about the way we are dealing with your personal data you can address your complaint to the Managing Director, Daifuku Logan Ltd, Sutton Road, Hull, HU7 0DR.  You also have the right to lodge a complaint with the Information Commissioner for the UK.  You can do this by visiting the ICO website on https://ico.org.uk .




in     by Administrator 02-11-2017

Daifuku Logan Ltd, one of the World’s leading manufacturers of automated baggage handling systems, in partnership with Logan KSEC, is pleased to announce the successful delivery of its largest ever state-of-the-art BNP specification baggage handling system for the brand new T3 Terminal at Wuhan Tianhe Airport in China.


 The baggage system compromises of 6 check-in islands, each with 20 check-in desks, 18 arrivals carousels, 6 transfer baggage lines, 4 manual coding lines, 48 EBS lanes and 8 screening lines. The screening lines have 6 automatic MV Xray machines and 4 automatic CT Xray machines with additional explosive trace detection and level 5 baggage resolution areas.


 At the heart of the system lie 4 of Daifuku Logan’s leading edge tilt tray sorters consisting of 1462 trays with 30 induction points and over 400 chutes.


Baggage identification is realised by Radio Frequency Identification (RFID ) integrated seamlessly into all systems, this coupled with the end to end data tracking is reaching identification rates far beyond what is possible with standard optical systems. Each tilt tray sorter chute is fitted with a final RFID based bag information display system which automatically reads the bag as the bag is loaded into the unit loading device (ULD).


 Critical systems, such as the tilt tray sorters, utilise the latest Hot Standby PLC’s and full redundant power and network installations to ensure the highest availability possible.

Higher level systems supplied include SAC, 3D SCADA, CCTV, maintenance management and ATR management servers.

A tote return system delivers empty totes from the baggage hall back to each of the check-in desk positions.


Construction of the 220,000m2 Terminal started in June 2013 at an estimated cost of 40 billion yuan (£4.6 billion), and project delivery included a new runway, new control tower noted to be the tallest in Asia and a transportation hub connecting the airport to the city with intercity railway and metro line.

Starting from August 31st, all flights from T1 (international, Hong Kong, Macau and Taiwan) and T2 (domestic) were moved to Terminal 3, which is expected to accommodate 35 million passengers annually by 2020.

Daifuku Logan Ltd’s Managing Director, Ron Osborne stated:

“We are delighted with the new system, its leading edge, on time, on target delivery is a testament to the excellent working relationships and dialogue we have with the airport, the design teams for the terminal building, right down to all the sub-contracting companies since the projects conception.

We very much look forward to working closely with the airport on any of its future BHS project requirements”.





Hull All Over The World



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